D&B Tile of West Palm BeachGet Directions
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I will start by saying I never leave reviews but my experience should be noted. If you are looking to buy tile and bring it home the same day... Good luck. I picked out four different pieces and none were available, two of which I was told were available but I was later informed that was not the case. When or if you decide to place an order be aware it might not actually be ordered that day. D & B tile does not have the capabilities to expidiate or even track orders. Also when you order something displayed in the store and it is not in stock it is considered a “special order” and if you decide to cancel you will be charged 25% if you want any of your money back! So I recommend heading down the road to floor and decor where there is greater variety, plenty of items in STOCK, and no questions or penalties for returns. This is the 21st century and this company has failed to implement any strategies that would benefit the customers.
Amazing, friendly, helpful, staff.. knew exactly how to replace older tile and found immediately. Very Grateful.
The ladies and gentlemen were friendly. Product knowledgable. Fast services. Would recommend anytime.
it's almost as if they don't want to help anyone. like you are a nuisance to them asking them for options on tile. Dealing with them was like some retarded game of who's on first
Very non friendly place. When you walk in the front door and pass two sales woman on left and right (3 feet away) neither one will lift their head and say Hello. Their eyes are on their computer screens (FB) I was there 15 minutes and then lifted a vanity in the back and made some noise before one would "yell" 'May I help you"?. Bought $2000 worth of second party vanities. They treated them like trash as they had to put dirty hands all over beautiful white wood as they put them in the warehouse. until I could pick them up. When I went to pick them up they still were not protected and now there were dents in them. I work hard for my money and they do not respect their product or clients. Need a few thousand square feet of tile and I get treated like a person at Home Depot so NO D & B FOR ME. !Never again!