D&B Tile of West Palm BeachGet Directions
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I needed a few pieces of tile for a small repair to my bathroom. The tile I had was 22 years old. New tile is much thicker. Bill knew the manufacturer, went into the back to get a similar tile and then pulled out a catalog to match the color and place the order. It was not a big order but the concern, knowledge and caring that I received will make me go back again and to recommend D&B to my family, friends and neighbors. Thanks Bill!
I will start by saying I never leave reviews but my experience should be noted. If you are looking to buy tile and bring it home the same day... Good luck. I picked out four different pieces and none were available, two of which I was told were available but I was later informed that was not the case. When or if you decide to place an order be aware it might not actually be ordered that day. D & B tile does not have the capabilities to expidiate or even track orders. Also when you order something displayed in the store and it is not in stock it is considered a “special order” and if you decide to cancel you will be charged 25% if you want any of your money back! So I recommend heading down the road to floor and decor where there is greater variety, plenty of items in STOCK, and no questions or penalties for returns. This is the 21st century and this company has failed to implement any strategies that would benefit the customers.
I don't have a picture yet, but I got nothing but love for Bill and D&B ! Went above and beyond with an odd order. Would definitely return.
Amazing, friendly, helpful, staff.. knew exactly how to replace older tile and found immediately. Very Grateful.
The ladies and gentlemen were friendly. Product knowledgable. Fast services. Would recommend anytime.