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D&B Tile Distributors Blog

SGM- Benchmark for Excellence

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Warranty_Set SGM- Benchmark for ExcellenceAt D&B Tile Distributors, we pick our partners carefully. We’re in it for the long haul. The brands and suppliers we work with become part of the fabric of our company because when a customer makes a purchase, they know that we stand behind everything we sell. When it comes to setting materials in this industry, there is simply none better than Southern Grouts & Mortars (SGM).

Our relationship with SGM goes back more than 15 years. Virtually every job loaded onto a truck includes materials from SGM to complete the job. We are pleased to note that SGM is a local company with headquarters in Broward County. They service both domestic and international markets. SGM is comprised of four manufacturing facilities throughout the United States (Dallas, Texas; Corona, California; Plant City, Florida, and the corporate headquarters in Pompano Beach, Florida). Each SGM plant utilizes the industry’s most developed state-of-the-art manufacturing techniques, computerized quality control methods, automated production and extensive research and testing facilities.

D&B Tile Distributors and SGM offer exclusive 5-year warranties when using a three product combination. SGM warrants that SGM installation materials listed here, will not deteriorate, peel or break down for a period of five years from the date of installation when installed in accordance with SGM written guidelines and industry specifications. The following three products must be purchased and used on a specific job to qualify for warranty coverage:

• D&B Tile Multi-Purpose Thin Set Mortar

This is an all-purpose bonding mortar formulated for the installation of ceramic, mosaic, quarry tiles and dimension stone tiles (absorptive, semi-vitreous and vitreous) tiles

• SGM Security Polymer Grout & Dry Grout

This product is available in 36 trending colors to compliment every floor, wall, countertop and back-splash.

• D&B Tile Security Admix Plus

This is a specially formulated additive to be used with Security Grout instead of water. For interior or exterior installations, the new D&B Tile Security Grout Admix Plus provides maximum protection, with no sealing required.

In the event of this breach of warranty, SGM will pay for the replacement portion of the installation proven to be defective. This payment will not exceed the original cost of the installed product, calculated on a square foot basis. Payment will include reasonable labor and finishing materials only.

This warranty is ONLY available through all nine D&B Tile Distributor locations. Specific claim requirements and warranty exclusions exist. For complete details contact any D&B location or one of their authorized dealers.

If you install or purchase porcelain tile, ceramic tile, marble, stone or glass tiles be certain to specify SGM setting materials. They are the benchmark in the industry. It has been said that “SGM in setting materials is like Sterling on Silver.” Stop by any of D&B Tile’s nine convenient locations or any of our authorized dealers serving south Florida for 50 years.

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