Meet Maddy Diaz, Branch Manager, Regional Branch Director
Born in Havana, Cuba, Maddy emigrated to the United States with her parents when she was only three years of age. She is bilingual (English and Spanish). Her entire working career has been in the tile industry and she exemplifies the opportunities available at D&B Tile Distributors for someone who is dedicated to being all that she can be and has a passion for working with people.
“My father was a contractor who built homes and of course installed tile. I worked with him on weekends and took what I could from him. With that experience, I got my first job in the industry with a small tile company in Miami. Once I started in the industry and especially when I joined D&B Tile I saw my real career path. I learned the technical part as well as the beauty of tile and came to understand how tile can be used to turn a home, office or commercial structure into something truly unique.
“My first position with D&B Tile in 2005 was in customer service in the Doral store. I worked my way up to become the counter supervisor, customer service supervisor and then to branch manager. I am now store manager at D&B Tile of Doral and in training to become a branch director. I will be working to train and oversee customer service for all of our nine locations.
“During travel back to Havana, I was naturally attracted to the tile industry there and saw that, although widely used, it was on a much smaller scale compared to what we have. There is a very limited supply of product and they do not use any sound control or waterproofing. The Hispanic culture favors tile as a building/decorating product and when Cuban-Americans come to our stores, they have an appreciation for tile and are impressed with what we have to offer.
“The industry at the moment is evolving with quite a few new tile stores opening. We are seeing a number of smaller ‘boutique’ operations which offer full residential services and are working to convert some of those to D&B dealers. Because of our size and reputation, D&B Tile is able to offer a much wider range of products and materials than our competition and that is one of our major selling points.”
Top management recognized Maddy’s potential early in her career. She won the 2006, 2007,2009 & 2010 Top Service Award in the company and is definitely on the fast track. “I really appreciate the opportunities afforded to me by D&B Tile. They have given me the chance to learn and further develop my career. I look forward to many more years with this company.”
Email Maddy or call her at (305) 912-2364. Remember, the first step to beautiful design is stepping into D&B Tile.